Cancellations, Rescheduling & Other important Info
If you are unable to attend your appointment please give 24 hours prior notice to avoid the full charge for unused If you forgot to attend on the day you will be asked to pay either full price or 50% treatment fee may incur CSC holder the full amount will be required to be paid. On booking your next appointment payment may be asked to be paid in full prior to your appointment
We always recommend booking in advance to avoid disappointment. Your reservation will be secured by credit card unless you are a hotel guest or redeeming gift vouchers.
Arriving at least ten minutes early allows you to make the most of your time with us. We do our best to conclude treatments gently at the scheduled time. Afterwards, ensure you have enough time to ground yourself
Health / Special Requests Possessions & Preparations
Help us tailor your treatment by letting us know if you have any special health considerations such as pregnancy. Our highly trained therapists are there to provide the experience that suits your needs.
Let comfort prevail in your choice of attire. We will provide disposable underwear for use during water treatments. Otherwise, feel free to your own underwear for other spa treatments.
Your therapist will advise in advance, which items of attire are best removed at certain stages of your treatment. You will be carefully and discretely draped with towels to ensure your complete privacy at all times.
We accept all major credit cards, cash or eftpos and bartercard.